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FAQS

Our Frequently Asked Questions

Our questions and answers below cover those that we are asked frequently.

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If you have a question that is not covered below then please get in touch.

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Our FAQs – click on the question to reveal the answer

  • How often will I get paid?
    We can accommodate all standard pay frequencies to match your requirements.
  • How will I get paid?
    We process funds the same day they are received from your agency or end client then use the Faster Pay Service to ensure that monies will reach you within 2 hours of the payment being sent.
  • Do you deduct tax at source?
    All relevant deductions are made in accordance with HMRC regulations: relevant income tax and NICs that are due will be deducted at source.
  • Is there a minimum term I have to work with you?
    There is no minimum term.
  • What if I have multiple contracts?
    You are engaged under an overarching contract which means that you can work on as many contacts as you like and be paid through a single payroll system.
  • Will you provide a reference if I apply for a mortgage?
    Yes we can supply information to your mortgage lender about your employment with us.
  • Am I insured whilst I work with you?
    We provide professional indemnity insurance cover up to £2million, public and products liability insurance cover of up to £5million and employer’s liability insurance with cover up to £10million.
  • Will I be affected by IR35
    No. As an employee of Hydro you will not be affected by this legislation.
  • Can I switch from my existing Umbrella company?
    We are delighted to welcome established contractors to Hydro. We have made the process to switch over to us incredibly easy and quick. Just request a P45 from your existing contractor and forward it to us. In the meantime we will be working with you to set you up on our systems.
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Ready to Join Us?

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